FAQ
📖 Formés Fine Jewelry – Frequently Asked Questions
1. What makes Formés jewelry unique?
Every piece from Formés is crafted in our family atelier in Vilnius, Lithuania, blending heritage goldsmithing techniques with contemporary, sculptural design. We focus on clean architectural forms, subtle asymmetries, and ethical materials, creating modern heirlooms with an unexpected twist.
2. What materials do you use?
We work exclusively with recycled 14K and 18K gold and ethically sourced diamonds—both natural and lab-grown. All gemstones are selected for their quality and responsible origins, reflecting our commitment to conscious luxury.
3. Do you offer custom or bespoke pieces?
Yes. Bespoke commissions are central to our work. You can book a private appointment (in our Vilnius showroom or online) to discuss a custom design, from concept sketches to stone selection, 3D rendering and final casting.
4. Where is Formés jewelry made?
Every piece is handcrafted in our own atelier in Vilnius by artisans with decades of experience. This allows us to oversee quality and ensure that every jewel meets our exacting standards.
5. How do I determine my ring size?
We recommend visiting a local jeweler for an accurate sizing, or you can contact us for guidance. If your size is not listed on our website, simply leave a note at checkout—we are happy to produce any custom size on request.
6. Do you ship internationally?
Yes. We offer secure and insured worldwide shipping. Delivery times depend on your location and whether the piece is made-to-order or ready-to-ship.
7. What is your return policy?
We accept returns on unworn, non-custom pieces within 14 days of delivery. Bespoke and made-to-order pieces are final sale due to their personalized nature, but we’re always happy to discuss resizing or adjustments to ensure a perfect fit.
8. Can I choose between natural and lab-grown diamonds?
Absolutely. We offer both natural and lab-grown diamonds for most designs, allowing you to choose according to your values and preferences—all ethically sourced and carefully selected for their quality.
9. How long does it take to receive a piece?
Many pieces are available for immediate shipping. Made-to-order and bespoke creations typically take 3–6 weeks, depending on complexity. We will provide a timeline upon order confirmation.
10. How should I care for my jewelry?
We recommend gentle cleaning with a soft cloth and mild soap. Store your jewelry separately to prevent scratches, and remove it during heavy work or exposure to chemicals. We’re always happy to advise on care for specific pieces.
11. Why should I trust Formés for such an important purchase?
Formés is an independent, family-founded brand built on craft, care, and contemporary aesthetics. With over 15 years of experience gained in a family jewelry house—working on exclusive orders, the most complex designs and techniques, and collaborating with an incredible team—Formés has developed deep expertise, knowledge, and opinion in fine jewelry. We are proudly featured on curated platforms like Miutto, and The Jewellery Room, and committed to ethical practices and thoughtful design. When you choose Formés, you are supporting slow craftsmanship and responsible luxury.