FAQ
A few honest answers
Questions, openly answered.
FORMÉS is rooted in fine jewelry heritage and shaped by a personal perspective on modern, responsible luxury. Each piece carries a considered approach to materials, diamonds, craftsmanship, delivery, and care.
Some questions arrive often, online or across the studio table. We have gathered them here in our own words. If yours is not answered below, please write to us. Every message reaches us directly.
How is FORMÉS different from mainstream jewelry?
FORMÉS is an established designer brand — six years independent, with our Vilnius studio, online worldwide, and now at The Jewellery Room on Bredgade 35 in Copenhagen, a home for designers we deeply admire. But the difference begins before any storefront. Every piece is personally designed by Viktorija, carrying an unexpected edge, considered construction, exact symmetry — the quiet quality an experienced eye catches in seconds. Each is then made one by one: 3D-printed in wax, cast, and hand-finished in a local family workshop with more than thirty years in fine jewelry. No factory line. No identical pieces on a shelf. Only the one being made for you.
Who is the designer behind FORMÉS?
Viktorija — a second-generation jewelry designer raised inside one of Lithuania's most revered jewelry houses. She watched her family master fine jewelry's most intricate techniques, then quietly stepped away to build her own vision: pieces sculpted in recycled gold, set with lab-grown and responsibly mined diamonds, guided by restraint and a touch of the unexpected. Every sketch, every setting, every proportion passes through her hands before it reaches yours. Read her full story.
Do you make jewelry from recycled gold?
Yes. Most FORMÉS pieces are made from recycled gold when available; when not, we blend in responsibly mined gold from sources we trust. Gold has been melted and remade for thousands of years — we continue that lineage with care.
Can I make a piece from my own gold?
Yes — and we encourage it. Bring us your inherited rings, broken chains, jewelry you no longer wear. We weigh and assess, return a gold credit toward your new piece, and give old metal a second life. Circular consumption in its truest form: something almost forgotten becomes something deeply precious again. More on recycling your gold.
Are lab-grown diamonds worth the hype?
Yes — and FORMÉS was built on them from the start. We launched the moment lab-grown diamonds became truly indistinguishable from mined ones, while offering greater transparency, sustainability, and access. That coincidence was the opening we had been waiting for. For years every FORMÉS piece carried a CO₂-free lab-grown stone. Natural diamonds entered the studio only recently, drawn in by growing bespoke commissions — a natural evolution, not a shift in belief. The majority of our pieces are still set with lab-grown diamonds, with full conviction. The longer answer is written here.
How do I choose between a natural and a lab-grown diamond?
In 2026, no longer either-or. Both are real diamonds — optically, chemically, gemologically. The more interesting question is which one for which occasion, and how to mix them through a life of pieces. Lab-grown diamonds offer remarkable size, brilliance, and value with no environmental cost: everyday rings, statement studs, tennis bracelets, bold gifts. Natural diamonds carry billions of years and the story of the earth itself: heirloom moments, generational pieces, engagement rings meant to be passed down. Many clients now choose both — a natural engagement stone with a lab-grown wedding band, an heirloom solitaire paired with playful lab-grown eternity rings. Read the full perspective.
How do you ensure your natural diamonds are ethical?
Every natural diamond carries a Kimberley Process certificate. Beyond paperwork, we work with a third-generation diamond mining and cutting family we have known for nearly two decades — receiving their warranties on responsible sourcing, cutting, and trade, at Antwerp market prices, with full transparency on every stone. Diamonds of 0.30 ct and above arrive with an independent IGI, HRD, or GIA certificate.
How does FORMÉS approach sustainability?
We produce only an essential capsule — pieces measured by inner feeling and nearly two decades of listening to what is truly wanted. Almost everything we make is sold. Mostly recycled gold, ethically sourced natural diamonds, CO₂-free lab-grown diamonds. Every jewel made locally, by happy hands and souls. Packed in sustainable boxes crafted in Milan. We keep things digital — printed material only when truly needed.
How do I know which engagement ring to choose?
When in doubt, classical. A solitaire on a fine band has carried meaning for centuries because it works. For that timeless foundation with a quiet, unexpected edge, our Tiny Clash collection was made exactly for this — classical at first glance, distinctive on closer reading. For something bolder, look to our Reflection collection, a fully avant-garde piece like our Grace pavé engagement ring, or a fully bespoke commission. Every FORMÉS engagement ring is the result of a decade of design and refinement inside our family jewelry house, shaped by real brides and grooms. Begin with our designer's guide, then come and meet us. You are not choosing alone.
Why do couples choose FORMÉS for their wedding rings?
Because we have walked this path with more than seventy couples — and they have written about it. FORMÉS is rated five stars on Trustpilot across 70+ reviews, many from brides and grooms who came to us first for an engagement ring and returned for their wedding bands, then for anniversary pieces. We design wedding rings to live with you for decades — quiet enough for every day, considered enough to sit beside an engagement ring without competing. Made one by one in recycled gold, hand-finished as carefully as our finest stones. Read the designer's guide to wedding rings that feel true.
Can I commission a bespoke piece?
Yes — and bespoke is where FORMÉS began. The journey unfolds in four quiet stages, whether you sit with us in Vilnius or join us online from anywhere in the world. A personal consultation, where Viktorija listens to your vision, style, and budget, and together you explore stones — lab-grown and natural diamonds, sapphires, emeralds, tourmalines. Then hand sketching: a private exchange between your idea and her drawing hand, refined until the essence is captured. Then 3D visualization, your future jewel rendered on a hand, neck, or ear before metal — and if you wish, printed in wax or silver to try on, at no cost or a symbolic fee. Finally, crafting and certification in the family atelier under Viktorija's eye, with assay hallmark, IGI / HRD / GIA where applicable, and our lifetime warranty. Most pieces are ready in about four weeks. See the full process.
How do I find my ring size?
Two ways at home. First — wrap a soft ribbon, string, or strip of paper gently around the intended finger, mark where it overlaps, measure the length in millimeters: 54 mm is EU size 54. Second — take a ring that already fits the same finger, lay it flat, and measure the inside diameter at the widest point in millimeters. A few small truths: the dominant hand tends to run slightly larger; warm weather adds a little, cold takes it away; wide bands (6 mm and up) feel tighter, so go half a size up; slim stackers sit best snug. Our full guide includes EU / US / UK / Japan conversions and style-specific notes: the FORMÉS ring size guide. Still unsure? Write to us — every FORMÉS ring can be resized or exchanged within 30 days.
How does shipping work?
Worldwide, free, insured, and tracked — in our signature gift packaging crafted in Milan. All duties, taxes, and delivery fees are included in the price you see, wherever you are. No surprises at customs, no extra bills on arrival. Each piece is made to order; we share the exact lead time once your piece is confirmed. Anything urgent — write to us.
What is your returns policy?
Ready-to-ship pieces may be returned within 30 days, unworn and in original packaging. Made-to-order, bespoke, and personalized pieces — including engagement rings sized and set for you — are final sale, each created uniquely for its wearer. If something isn't right, write to us first. We always look for a way. Full refund policy.
Do FORMÉS pieces come with a warranty?
Yes. Every FORMÉS piece carries an assay quality hallmark and our lifetime warranty. We stand behind the craftsmanship of every ring, earring, and pendant that leaves the studio — for as long as it lives on your hand. Warranty details.
Can I visit FORMÉS in person?
Please do — and please write ahead, because I always want to meet you myself. Come to our Vilnius studio at Miutto, find FORMÉS at The Jewellery Room on Bredgade 35 in Copenhagen, or sit with me by private video consultation from wherever you are in the world. Write to viktorija@formesjewelry.com or call +370 615 45 919 — every message reaches me directly.— Viktorija
Still unanswered? Write to viktorija@formesjewelry.com — every message is read and replied to personally.

